Modeling the operational capabilities for customized and commoditized services
- Creator: Coltman, Tim , Devinney, Timothy M.
- Resource Type: journal article
- Date: 2013
Customer relationship management and firm performance
- Creator: Coltman, Tim , Devinney, Timothy M. , Midgley, David F.
- Resource Type: journal article
- Date: 2011
What drives the choice of a third-party logistics provider?
- Creator: Anderson, Edward J. , Coltman, Tim , Devinney, Timothy M. , Keating , Byron
- Resource Type: journal article
- Date: 2011
Formative versus reflective measurement models: two applications of formative measurement
- Creator: Coltman, Tim , Devinney, Timothy M. , Midgley, David F. , Venaik, Sunil
- Resource Type: journal article
- Date: 2008
In pursuit of a sustainable supply chain: insights from Westpac Banking Corporation
- Creator: Keating, Byron , Quazi, Ali , Kriz, Anton , Coltman, Tim
- Resource Type: journal article
- Date: 2008
Embracing a service-dominant logic within the supply chain
- Creator: Keating, Bryon , Coltman, Tim , Kriz, Anton
- Resource Type: conference paper
- Date: 2007